Welcome to kylevialli.com. By purchasing from our online store, you agree to be bound by these Terms and Conditions. References to “we”, “us”, or “our” mean kylevialli.com.

These terms incorporate our Privacy Policy and Refunds & Returns Policy, which also apply to your purchase.

1. Online Shopping

We take reasonable care to ensure that product details, pricing, and images are accurate at the time they are listed.

Colours, textures, and finishes may vary slightly from images on your screen; we cannot guarantee exact representation.

We may be unable to accept your order if:

The item is out of stock

Payment cannot be authorised or appears fraudulent

There is a pricing or product description error

System or procurement issues occur

Customer verification checks fail

You will receive an email confirmation when you place an order. This does not constitute acceptance of your order. Your order is accepted only once your goods are dispatched.

2. Delivery

Delivery options and estimated times will be presented at checkout.

Delivery times are estimates only and may be affected by circumstances beyond our control (e.g., courier delays, busy periods, customs for international orders).

3. Order Cancellation

If you wish to cancel an order, contact us immediately.

If your items have not yet been dispatched, our refund policy will apply.

If items have been dispatched, you must return them at your cost in accordance with our Refunds & Returns Policy.

4. Liability

We are not liable for any indirect, special, or consequential loss, including loss of profit or opportunity, arising from your use of our products or website.

You agree to indemnify us against any claims, damages, or expenses arising from your breach of these terms.

5. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.

6. General

These terms constitute the entire agreement between you and us.

We may update these terms at any time; updates will be posted on this page.

If any part of these terms is found unenforceable, the remainder remains in full effect.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control (force majeure).